The Accessibility for Manitobans Act: How does this law impact your business?

Source: Canadian Federation of Independent Business (CFIB)

Type of resource: Article

Summary

“The Accessibility for Manitobans Act: How does this law impact your business?” is an article provided by the Canadian Federation of Independent Business (CFIB) that highlights the implications of the Accessibility for Manitobans Act (AMA) on businesses in Manitoba, Canada. The AMA is aimed at promoting accessibility, removing barriers, and fostering inclusivity for individuals with disabilities. This resource assists employers in understanding their obligations and responsibilities under the act to create an equitable workspace. Understanding the implications of the Accessibility for Manitobans Act is crucial for employers in Manitoba to create an inclusive and equitable workspace. This resource provides valuable information on the standards, requirements, and steps employers can take to ensure accessibility, accommodate employees with disabilities, and meet their obligations under the AMA. By embracing accessibility, businesses can enhance their reputation, attract a diverse workforce, and improve the overall experience for both customers and employees.

Key Findings

  • Barriers: Barriers can be physical, informational, attitudinal, or technological, and they can prevent people with disabilities from fully participating in society. Some barriers are established by policies or practices.
  • The Accessibility for Manitobans Act (AMA): The AMA, enacted in December 2013, aims to identify, prevent, and remove barriers to participation. It consists of five regulations (standards) that cover customer service, employment, information and communications, transportation, and the design of public spaces.
  • Manitoba Accessibility Office: The Manitoba Accessibility Office provides explanations of the rules and develops tools to help businesses comply with the AMA.
  • Manitoba Accessibility Fund: The Manitoba Accessibility Fund offers grants of up to $50,000 to assist businesses in their projects to remove barriers.
  • Accessibility Standard for Information and Communication: By May 1, 2025, private businesses in Manitoba with one or more employees must comply with this third regulation. The standard focuses on removing and preventing barriers in digital, print, and technological interactions. It includes requirements for website accessibility, alternate formats for documents, and employee training.
  • Customer Service Standard Regulation: Businesses of all sizes must create a company Customer Service Standard that addresses barriers and ensures equal opportunity for customers with disabilities. Training employees on the standard and displaying public notices about accessible services are also required.
  • Accessible Employment Standard Regulation: This regulation applies to all employees and requires businesses to create workplace emergency response information, obtain consent for emergency assistance, and document accessible employment policies and practices. These documents should be made publicly available in accessible formats.

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