What is the Duty to Accommodate? (CHRC)

Summary

This article covers the duty to accommodate, which is a legal obligation in Canada that requires employers and service providers to make reasonable adjustments to accommodate people with disabilities up to the point of undue hardship. Reasonable accommodations can include changes to a person’s work environment, schedule, or duties, as well as modifications to policies or procedures. The duty to accommodate is based on human rights legislation and is an important part of ensuring that people with disabilities have equal access to employment and services.

Key Findings

• The duty to accommodate is a legal obligation in Canada that requires employers and service providers to make reasonable adjustments to accommodate people with disabilities up to the point of undue hardship.
• Reasonable accommodations can include changes to a person’s work environment, schedule, or duties, as well as modifications to policies or procedures.
• The duty to accommodate is based on human rights legislation and is an important part of ensuring that people with disabilities have equal access to employment and services.
• The duty to accommodate helps to reduce discrimination and promote inclusion in Canadian society.
• Understanding the duty to accommodate can empower individuals with disabilities to advocate for their rights and ensure that they are treated fairly and equitably in the workplace and in accessing services.
  • Know your rights: It is important for youth with disabilities to understand their rights under the duty to accommodate. They can seek out resources such as the Canadian Human Rights Commission to learn more about their legal protections.
  • Advocate for yourself: Youth with disabilities have the right to request accommodations from employers and service providers. They should be prepared to explain their needs and provide any relevant medical documentation to support their request.
  • Be flexible: While individuals have the right to request accommodations, it is important to understand that the accommodation may not always be exactly what was requested. Employers and service providers are required to make reasonable accommodations, but the final decision on what is considered reasonable will depend on the circumstances of each case.
  • Seek support: It can be helpful for youth with disabilities to seek support from disability organizations or advocacy groups. These organizations can provide guidance and support during the accommodation process.
  • Keep detailed records: It is important to keep detailed records of all interactions with employers and service providers regarding accommodation requests. This can help individuals to advocate for themselves if they feel their rights have been violated.

Understanding the duty to accommodate can help individuals with disabilities know their rights and advocate for the accommodations they need to participate fully in society. Employers adopting an inclusive culture in the workplace not only help foster an environment of respect for human rights but also promote a diverse workforce, retain good employees, and increase productivity.

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